So your vehicle has finally arrived—whether it’s been shipped across the country or just a few states away, it’s a relief to see it roll off the carrier. But before you drive off and put the whole process behind you, it’s important to follow a checklist after receiving your vehicle to ensure everything is in order.
Inspecting your vehicle immediately after delivery is essential to confirm it’s in the same condition as when it was shipped. Any missing issues could impact your ability to file a damage claim or recover costs from the carrier. This guide from Car-Transport24 outlines the critical steps to take once your vehicle is delivered.
Inspect the Exterior and Take Photos
Your first task is to perform a detailed visual inspection of the vehicle’s exterior.
- Walk around the car slowly: Look at all four sides, the front and rear bumpers, doors, fenders, and hood.
- Check for scratches, dents, or paint chips: Even minor marks could be signs of damage during transport.
- Look for glass and mirrors: Ensure there are no new cracks or chips in windows, the windshield, or side mirrors.
- Take photos from multiple angles: Use your phone or camera to take clear, timestamped images of every part of the vehicle.
Pro Tip: Compare these photos with the ones you took before shipment. If you notice differences, document them immediately.
Review the Bill of Lading (BOL) Before Signing
The Bill of Lading is a legal document that confirms the condition of your vehicle at both pickup and delivery. Before signing:
- Compare delivery conditions with the pickup record: Make sure any new damage is noted.
- If damage is found, write it on the BOL: Be specific—note the location, size, and type of damage.
- Don’t sign a clean BOL if damage exists: This could forfeit your right to make a claim later.
Important Reminder: The driver should also acknowledge and sign off on any damage notes before you sign anything.
Check for Mechanical and Functional Issues
Once you’ve inspected the outside, get behind the wheel and test your vehicle’s key systems:
- Start the engine: Listen for any unusual sounds or performance issues.
- Test electronics: Make sure the lights, dashboard indicators, A/C, radio, and power windows are working.
- Test the brakes and steering: Carefully move the vehicle a short distance to verify it’s safe and responsive.
- Review mileage: Your odometer should reflect minimal change—just enough to load and unload the car.
Expert Insight: If your vehicle isn’t operating as expected, make a note and alert the transportation company immediately.
Inspect the Interior and Look for Missing Items
While auto transport companies generally discourage storing items inside your vehicle during transit, if you have any accessories or equipment in the car, now is the time to verify:
- Check seats, carpets, and dashboard: Look for rips, stains, or scuffs.
- Verify accessories are still present: Floor mats, GPS units, aftermarket devices, and other items should still be there.
- Confirm keys and documents: Make sure your spare keys, title paperwork, and other valuables (if allowed) are still in place.
Real-World Example: One customer noticed their custom shift knob had been removed during transport. Because they had interior photos before and after delivery, the claim was quickly resolved.
File a Claim If Necessary
If you’ve discovered any new damage, start the claims process immediately to avoid delays or denial:
- Contact the transport company or broker (like Car-Transport24) and submit your documentation.
- Provide a copy of the signed BOL, including the damage notes.
- Include before and after photos, and a brief written explanation of the issue.
- Request insurance contact information: You may need to speak with the carrier’s insurance provider directly.
Claims Tip: Most carriers require damage to be reported within 24–48 hours, so don’t delay.
Conclusion: A Careful Inspection Can Save You Time and Money
The moment your vehicle arrives is exciting—but it’s also the most important time to act carefully and thoroughly. Using this checklist after receiving your vehicle ensures that if something is wrong, you catch it early and take the right steps to fix it.
Here’s a quick recap:
- Inspect the exterior and take photos.
2. Review the Bill of Lading before signing.
3. Test all mechanical and electronic systems.
4. Verify the interior and check for missing items.
5. File a damage claim quickly if needed.
At Car-Transport24, we work with only trusted, fully insured carriers to reduce the risk of damage—but in the rare case that issues arise, we’re here to help you get the resolution you deserve.
Ready to book a safe, reliable car transport service? Visit Car-Transport24 today to request your free quote and enjoy peace of mind every mile of the way.
